Upper Midwest
JOB DESCRIPTION
As a Funeral Director, you have the unique opportunity to guide individuals and families through one of the most difficult times in their lives. Becoming a Traveling Funeral Director is an exciting career opportunity to work in multiple markets and experience a variety of locations while enjoying above average levels of compensation. Travel and lodging expenses covered.
The right person for this position must adapt quickly and have a strong desire for new experiences. In addition, they would exemplify the genuine compassion and dedication essential for providing exceptional service to those experiencing the loss of a loved one.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide coverage and support services with flexibility and immediate response as directed by management.
- Arrange and conduct funeral and memorial ceremonies in a professional, organized, and caring manner in keeping with company policies and procedures.
- Accurately prepare all documents related to funeral services, cremations, and maintenance.
- Deliver flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, ensuring proper care and storage of these items.
- Assist at church services and at the cemetery as needed.
- Supervise and care for the deceased in a respectful manner and in keeping with regulatory requirements, while performing a variety of tasks which include removals and transfers, embalming, cosmetology, hairstyling, dressing, and casketing.
- Where applicable, provide aftercare, including delivery of documents, cards, and information on insurance, pre-arrangements for next of kin.
- Ensure potential preneed referrals are shared with the Advance Funeral Planner.
- Operate and maintain the crematory at certain locations, including repositioning and processing of cremated remains as per the Procedures Manual.
- Where location differences cause the Funeral Director to serve as a Crematory Operator, specific responsibilities also include those of a Crematory Operator.
- Promote and maintain a positive, safe, and healthy work environment.
- Ensure adherence to all professional, state, and federal licensing authority, regulations, and rules applicable to funeral service.
- Perform office duties and reporting as needed.
- Assist with the maintenance of vehicles, the facility and property, and receive caskets and other funeral home supplies as well as place them into inventory.
- Other duties as assigned.
EDUCATION, EXPERIENCE, CERTIFICATIONS
- High School Diploma or equivalent
- Degree from Accredited Mortuary Science Program plus additional college credits as required in the applicable state.
- Successful completion of the National Board Examination
- Successful completion of the applicable State Board Examination
- Valid Funeral Director and/or Embalmer State Licensure
- Valid Driver’s License and proof of insurability
SKILLS, QUALIFICATIONS, ABILITIES
The individual must possess these skills and abilities or explain and demonstrate that he or she can perform the essential functions, with or without reasonable accommodation, using some combination of skills and abilities.
- Ability to manage stressful situations with flexibility and professionalism.
- Strong dedication to serving the needs of others.
- Customer service and/or sales experience
- Attention to customer needs.
- Proven experience in establishing strong personal and business relationships with customers and partners in the community.
- Ability to implement choices made by the families regarding the funeral, final disposition, and memorialization of the individual.
- Accountability for servicing families in a professional, compassionate, patient, and timely manner
- Experience as a contributing team member, where individuals work together and share equally in the exchange of ideas, concepts, and process outcomes.
- Solid communication and presentation skills with both small and large groups
- Extensive knowledge of industry, company, products, and services
- Solid organizational and reporting skills
- Above average technology skills
- Manages all kinds and classes of people equitably.
- Deals effectively with all races, nationalities, cultures, disabilities, age and both sexes
Motivates Others
- Creates a climate in which people want to do their best
- Can motivate many kinds of direct reports, teams or project members
- Empowers others and pushes decisions down to the right level
- Invites input from each person and shares ownership and visibility
- Makes everyone feel his/her work is important.
Communication
- Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization
- Provides individuals information so they can make accurate decisions
- Is timely with information
- Ability to speak and write clearly and succinctly in a variety of settings and styles
- Can get messages across that have the desired effect
Humility
- Quickly admits flaws and mistakes
- Is careful to make others comfortable
- Encourages the expression of viewpoints from all concerned
- Is modest and self-effacing; Respects the views of others
PHYSICAL DEMANDS
To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The job is frequently expected to lift, carry, push or pull bodies, with assistance of mobile equipment or additional personnel, from removal sites such as homes or institutions involving tight corners, stairs or other difficult to maneuver areas.
- The job is frequently expected to lift, carry, push or pull bodies or objects weighing up to 150 pounds (without assistance of mobile, powered equipment).
- Physical effort requiring manual dexterity is occasionally required (i.e. between 25% and 75% of time on the job.)
- Physical work pace and/or exertion may bring on a limited amount of physical fatigue
WORK CONDITIONS, TRAVEL, AND ENVIRONMENT
When considering the physical environment, the job works within, the following factors may apply:
- Moderate odors, dust or fumes may cause discomfort and/or irritation to eyes or respiratory passages.
- Occupational exposure to bloodborne pathogens and to hazardous chemicals including formaldehyde or formalin.
- There is necessary exposure to dangerous chemicals, disease, carcinogens or radioactivity (even though protective clothing is worn)
Travel is variable and will generally be limited to that required in order to properly serve any/all families under the care of the business. Additional business travel will occasionally be requested in conjunction with company or industry functions. The position will work normal business hours however may need to work early mornings, evening and/or weekends to ensure goals are met and families are served.