A System of Support

The main tenet of our Vertin Business System infrastructure is the support we offer through our experienced internal divisions, enabling individual locations to focus on what matters most. Whether it’s updating facilities, providing training or technical assistance, or integrating new hires, our strong leadership and expertly outlined processes make it easy. We promote transparency, collaboration, and open communication as we strive to uphold the Vertin tradition of working together like a family.

A System for Success

The Vertin Business System was built on the foundational principles of best-in-class business: top talent, and effective and efficient processes. Our approach fosters reliable positive results and is key to engaging employees, encouraging maximum productivity, and ensuring consistent quality service. It also provides the necessary structure for strategic planning, continuous improvement, and innovation.

A System to Steer

With the Vertin Business System driving performance, we refine our procedures without taking shortcuts or compromising integrity. Problem-solving and decision-making go hand in hand within our value stream approach. Our KPI dashboards provide location-level metrics that enable us to make better and more timely decisions, allocate appropriate company resources, and focus on initiatives that are aligned top down.

A System with a Score

Our Vertin Business System uses the Net Promoter Score (NPS) to measure and affirm our history of steady success. With a consistent average score of 95, our NPS metrics reveal issues we can correct and strengths we can build upon. The NPS is based on responses to this simple question: How likely are you to recommend this company to a friend or relative?

NPS Scoring Chart